Portfolio: Healthcare Information Technology

For the nine Advocate Hospitals, Flying Aces manages, from database tuning to new enhancements, all aspects of Advocate Physician Partners' Electronic Referral Management Application (ERMA). Deployed in 3,000+ physician offices, ERMA allows office staff to submit referrals via a web interface for capitated patients. The electonic referral is processed through a configurable set of business rules which either automatically approves the referral or routes it to back-office staff for manual review.

Flying Aces led the development of the Genesis laboratory web portal linking physician offices with this regional reference laboratory. The portal provided physicians secure online access to clinical orders and results.  Using a browser and an Internet connection, physicians could look up patient demographic information, create lab orders, query order status and review the results with the click of a mouse.

On the backend, the lab portal linked to the laboratory's LIS and billing systems using HL7 through OPENLink.

Motivated to encourage tranparency in the U.S. health care system, Flying Aces developed a search engine to catalog prices for common health care services, OutofPocket.com. The custom search engine to allow consumers to comparison shop for common healthcare services. Using Microsoft's Search Server, the search engine crawls multiple sources of pricing data: government databases, healthcare care provider websites and pricing data collected from consumers.

Based on an investor's vision and a 10-page business plan, developed first version of a comprehensive software application addressing the needs of small medical practices. Targeted for the Tablet PC platform, the product leveraged the tablet's wireless networking, lightweight form factor, pen-input, and handwriting recognition. Features included electronic prescription order entry (CPOE), lab order entry, encounter forms, medical records and back office links to 3rd party billing services.

Flying Aces represented the company in meetings with customers and investors. Marketing efforts included developing the company website, marketing presentations, and CD-based sales demos.

BD is a multi-billion dollar medical technology company serving healthcare institutions, life science researchers, and clinical laboratories. As part of a national launch of their safety-engineered injection products, BD needed a product conversion tool to assist BD sales consultants in cross-referencing and standardizing a customer to BD's new product-line.

Flying Aces developed an Excel-based application that used a wizard-style interface to step the sales consultant through the process of specifying the customer's current usage of hypodermic products, and converting that usage to a new purchasing plan based on BD's safety products. The customer was then supplied with reports detailing product standardization, sku summary and cost analysis.

Eventually, Flying Aces produced multiple releases of the sales tool for three different product lines. Feedback from the field was very positive -- an unusual response for a sales tool.